A person arrives at the store and identifies themselves as a State Inspector. Describe in detail how to respond:

A person arrives at the store and identifies themselves as a State Inspector. Describe in detail how to respond:

The answer is :

1) Ask them for credentials and to wait in the lobby. 2) Call 1-800-VALVOLINE and verify credentials, let them know what is going on.
3) Walk the inspector around to wherever they need to inspect.
4) Once they leave, call again to inform them of what the inspector found.

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